Service design in the public sector is, as Lou says, 10% innovation and 90% archaeology, and never more so than when working in a great national institution in its 70th year.
Realising I needed to learn more about the history of our National Health Service, I asked the Twitter crowd where to start. Here’s what people said:
Lorna highlighted the work of the NHS at 70team, to create a shared social history of the NHS
Dean recommended starting with the 1942 Beveridge Reportwhich set out, in the middle of the Second World War, a comprehensive new vision for post-war social welfare
“Evolution. What’s it like? So one day you’re a single-celled amoeba and then, whoosh! A fish, a frog, a lizard, a monkey, and, before you know it, an actress. [On-screen caption: “Service limitations apply. See three.co.uk”]
I mean, look at phones. One, you had your wires. Two, mobile phones. And three, Three video mobile.
Now I can see who I’m talking to. I can now be where I want, when I want, even when I’m not. I can laugh, I can cry, I can look at life in a completely different way.
I don’t want to be a frog again. Do you?”
Today, in 2016, that ad feels so right, and yet so wrong. Of course phones have changed massively in the intervening decade-and-a-bit — just not how the telecoms marketeers of the early Noughties fantasised. In this post I want to trace what evolution of technology might really be like. I’ll do it by following the unstable twists and turns around one small element of the construct we now call a smartphone.
Something was missing from the Anna Friel commercial. All the way through, the director was at pains to avoid even the tiniest glimpse of something the audience was eager to see. You know, a phone. At the time I worked for Three’s competitor Orange whose brand rules also forbade the appearance of devices in marketing. The coyness was partly aesthetic: mobiles in those days were pig-ugly. Moreover, the operators had just paid £4 billion each for the right to run 3G networks in the UK. They wanted consumers to think of the phone as a means to an end, a mere conduit for telecommunications service, delivered over licensed spectrum.
To see a device in all its glory, we must turn to the manufacturer’s literature. Observe the product manual of the NEC e606, one of three models offered by Three at its launch on 3 March 2003:
NEC e606 product manual
Notice where a little starburst has been Photoshopped onto the otherwise strictly functional product shot? That’s the only tangible hint of the phone’s central feature, the thing that makes it worth buying despite being pricier and weightier than all the other matte grey clamshells on the market. By this point, loads of phones have digital cameras built in, but they are always on the back, facing away so the holder can use the tiny colour screen as a viewfinder. This is something different: a front-facing camera. It exists so that Anna Friel can be seen by the person she is talking to.
Loosely, the vertical axis answers the question “how much do users care about this thing?” The nearer the top, the more salient the concept. The horizontal concerns stability of the concept – the further to the right, the less controversial. But at this point the choice of nodes and the connections between them matters more to me than their precise placement. This forms an actor-network – a set of concepts that belong together, in at least one contested interpretation.
Phone calls are over on the top right, a very stable concept. Users understand what phone calls are for, know how to access them, and accept that they cost money.
If the operators can persuade users to add pictures, to see who they’re talking to, they have a reason to sell not just plain old telephony service but 3G, that thing they’ve just committed billions of pounds to building. Cue the front-facing camera.
Video calling and 3G cellular networks rely on each other, but both are challenged. Do users really need them? Will they work reliably enough to be a main selling point for the device? Whisper it softly, “service limitations apply”.
Because of this weakness, the assemblage is bolstered by a less glamorous but more stable concept – asynchronous video messaging. This at least can be delivered by the more reliable and widespread 2.5G cellular. Users don’t care much about this, but it’s an important distinction to our network.
What then remains for the telco executive of 2003 to do? Maybe just wait for the technology to “evolve”?
More 3G base stations will be built and the bandwidth will increase
Cameras and screens will improve in resolution
People will take to the idea of seeing who they’re talking to, if not on every call, then at least on ones that really matter.
All these things have come to pass. But could I draw the same network 10 years later with everything just a bit further over to the right? No, because networks come apart.
Nokia’s first 3G phone, the 6630 had no front-facing camera. Operators used their market muscle and subsidies to push phones capable of video calling. Yet many of the hit devices of the next few years didn’t bother with them. The first two versions of the Apple iPhone likewise. Even the iPhone 3G was missing a front facing camera. Finally in 2010, the operators had to swallow their pride and market an iPhone 4 with Apple’s exclusive Facetime video calling service that ran only over unlicensed spectrum wifi.
This is the social construction of technology in action. Maybe evolution is a helpful metaphor, maybe not. Whatever we call it, this is the story of how, over the course of a decade, by their choices what to buy and what to do, users taught the technology sector what phones were for. Hint: it wasn’t video calling.
Just when we think the front-facing camera is out of the frame, it makes a surprising comeback. This time it’s not shackled to either video calls or mobile messaging. Instead it emerges as a tool of self-presentation in social media.
“Are you sick of reading about selfies?” asks an article in The Atlantic, announcing that selfies are now boring and thus finally interesting. “Are you tired of hearing about how those pictures you took of yourself on vacation last month are evidence of narcissism, but also maybe of empowerment, but also probably of the click-by-click erosion of Culture at Large?” Indeed, for all its usage, the term — and more so the practice(s) — remain fundamentally ambiguous, fraught, and caught in a stubborn and morally loaded hype cycle.”
By 2013, 3G (now also 4G) cellular mobile is no longer in doubt, but its salience to users is diminished. It is a bearer of last resort when wifi is not an option for accessing the Internet.
The lynchpin at the top right is not the phone call but social media, with its appetite for videos and photos. In their service, we find the front-facing camera, now though rarely used for calling.
Only a fraction of selfies even leave the phone. Many of them are shared in person, in the moment, on the bright, HD screen. They are accumulated and enhanced with storage and processing powers that barely figured on the phones of 2003.
Call it evolution if you like, this total dissolution and reassembly of concepts.
We’re not done yet. Here’s another commercial for your consideration. One for the Samsung Galaxy S4 mapped above. Can you spot the third incarnation of the front-facing camera?
Man 1: “Hey, sorry I was just checking out your phone. That’s the Galaxy S4, right?” Man 2: “Yeah, I just got it.”
Woman: “Did your video just pause on its own?” Man 2: “Yeah it does it every time you look away from the screen.”
Man 1: “And that’s a big screen too.” Man 2: “Yeah, HD.”
Man 3: “Is that the phone you answer by waving your hand over it?” Man 2: “Yeah.”
Man 1: [waves hand over Man 2’s phone] “Am I doing it right?” Man 2: “Someone has to call you first…”
See how far a once-secure concept has fallen? The guy needs reminding (in jest at least) how phone calls work! Compared to the 3G launch video, this scene is more quotidian; the phone itself is present as an actor.
And what is the front-facing camera up to now? Playing stooge in the S4’s new party trick: the one where the processor decides for itself when to pause videos and answer calls. If the user never makes another video call or takes another selfie, it’ll still be there as the enabler of gesture control. Better add that to my map:
We used to think the phone had a front-facing camera so we could see each other. Then it became a mirror in which we could see ourselves. Now, it turns out, our phones will use it so they can observe us.
This summer, after a lovely 2 week holiday in Tuscany, I returned to Leeds and straight into a classroom full of government senior leaders discussing agile and user-centred design. Their challenges set me thinking once more about the relationship between technology and social relations in the world of work. One well-known story from the Italy of 400 years ago is helping me make sense of it all.
Galileo’s sketches of the moon
1. Magnification
Galileo Galileo did not invent the telescope but he greatly improved it, reaching more than 20x magnification and pointing it for the first time at the seemingly smooth, celestial bodies of the night sky. In March 1610, he published drawings of the universe as never seen before. What seemed to the naked eye a handful of constellations appeared through Galileo’s telescope as thousands of teeming stars. He showed the moon pocked with craters, mountain ranges and plains. He used his observations and calculations of the planets to confirm a long held but never proven conjecture that the earth and other planets travel elliptically around the sun.
With its twin, the microscope, the telescope was a transformative technology of Galileo’s age, affording new ways of seeing things that people thought they already knew well. Our tools are the smartphone and the web. They too change how we see the world in many ways. Most of all they shed new light upon, and throw into relief, the detail of the social. Minutiae of conversations and interactions that used to occur fleetingly in private before disappearing into thin air can now be shared, stored and searched in previously unimaginable ways.
So let’s focus our gaze upon the world of work. (I am not the first to draw this parallel. Steve Denning write eloquently about what he calls the “Copernican Revolution In Management“.) In a pre-digital era, organisations appeared to be made of smooth, reporting lines, opaque meeting agendas and crisp minutes. Now the wrinkles and pits of communication and interaction are exposed in detail for all to see – every email, every message, every line of code.
Digital communications facilitate, magnify and expose people’s timeless habits of co-operation. These social phenomena are not new. It’s just that, until recently, indicators of productive informality were hidden from view. In the absence of evidence, we focused more attention, and founded our theories of management, on things that were immediately obvious: explicit hierarchies and formal plans.
Now by observing the details, we can confirm a long-held theory: that self-organisation is rife in the workplace. The new communications tools reveal…
the human voices of individuals and interactions in Slack groups, wikis and code repositories
the depth of customer collaboration in Twitter replies and support forums
the endless resourcefulness of teams responding to change in Trello boards and live product roadmaps.
We should be careful not to over-claim for this shift. As a student of history and the social sciences, I am instinctively suspicious of any narrative which has human nature suddenly change its spots. I come to bury mumbo-jumbo, not to praise it. I reject the teal-coloured fantasy of Frederick Laloux’s “next stage of human consciousness.” More likely the behaviours Laloux identifies have always been with us, only hidden from view. Future generations may judge that we are living through a paradigm shift, but such things can only be confirmed after the fact.
2. Empiricism
The day after Galileo’s publication, the stars and planets carried on doing their thing, much as they had for the billions of days before. After all, heliocentrism was not even an original idea. Aristarchus of Samos had proposed it in the 3rd Century BC; Islamic scholars discussed it on and off throughout the middle ages; and Nicolaus Copernicus himself had revived it more than 20 years before Galileo was born. In one way, nothing had changed. In another, everything had changed. As with another famous experiment – dropping different objects from the Leaning Tower of Pisa to test the speed of falling bodies – Galileo was all about empiricism. He did not ask whether a proposition was more elegant to the mind’s eye or more convenient to the powerful. He designed tests to see whether it was true.
The Manifesto for Agile Software Development is itself an empirical text, founded in the real-world experiences of its authors. It begins (my emphasis): “We are uncovering better ways of developing software by doing it and helping others do it.” The authors set out four pairs of value statements in the form “this over that“, stressing “that while there is value in the items on the right, we value the items on the left more”.
We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value:
Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan
That is, while there is value in the items on the right, we value the items on the left more.
These were the values of 17 balding and bearded early Noughties software professionals who gathered at the Snowbird ski resort in Utah. It would be easy to mistake the manifesto for a creed – a set of assertions that true followers must accept as gospel. But they’re not that at all. This is not a religion. Empiricism says we have the power to see for ourselves.
In scores of learning and development sessions over the past couple of years, my associates and I have conducted a little experiment of our own. This is the method:
Without sharing the text of the manifesto, we hand out eight randomly ordered cards each showing a different value statement – “contract negotiation”, “working software”, “following a plan” and so on.
Then we ask participants to rank them in the order that they would value when delivering a service.
There are no right or wrong answers. We jut want to understand what they value.
The result: 90% of the time the items on the left bubble to the top of the list – regardless of participants’ roles and experiences. Of course many project managers say they value “following a plan”, but most of them value “responding to change” more highly. I had a couple of contract managers on one course. They ranked the “contract negotiation” card pretty high up their list. But they put “customer collaboration” at the top.
When people recall their best experiences at work, the things they describe are invariably the things on the left. For the ones who have been around big organisations for 20 years or more, they often speak in terms of “that’s how we used to do things” – before the so-called professionalisation of “information technology” tried to replace trust and teamwork with contracts and stage gates. For others there are more recent stories of emergencies and turnarounds when everyone pulled together around a common cause and just got stuff done in an amazingly productive, naturally iterative rhythm.
3. Reaction
From the time of Copernicus in the 1540s until Galileo’s work in the 1610s, Catholic Church leaders were mostly comfortable with heliocentricity. While Copernicus’ propositions remained “just a theory” they were interesting but unthreatening. But Galileo’s evidence, his assertion of empiricism over the authority of Aristotelian ideas, provoked a backlash. They accused him of heresy and threatened him with torture until he solemnly recanted his view that the earth moved round the sun. This he did, though allegedly muttered under his breath, “And yet it moves.”
That’s the thing about this set of propositions we call “agile”, or “lean”, or “post-agile” or whatever. Often we contrast these with something called “waterfall” as if these were equally valid, alternative ways of getting things done. I think that’s a mistake. They’re not things we pick and choose, any more than Galileo chose to make the earth travel round the sun. Agile and waterfall are alternative theories of how things get done – how things have always got done.
Digging a little into the history, it turns out that “waterfall” was never meant to be taken literally:
“Dr Winston Royce, the man who is often but mistakenly called the “father of waterfall” and the author of the seminal 1970 paper Managing the Development of Large Software Systems, apparently never intended for the waterfall caricature of his model to be anything but part of his paper’s academic discussion leading to another, more iterative version.” – Parallel Worlds: Agile and Waterfall Differences and Similarities
But when people feel threatened by new ideas, there’s a risk, as happened with astronomy, that they back further into their corner and end up espousing more extreme views than they would have held if left unchallenged.
Some who attribute their successes to top-down command-and-control management may fear they have a lot to lose from the growing evidence base for self-organisation. We need to find unthreatening ways to talk to the small group of people – in my experience less than 10% – for whom the values of the left-hand side do not spring naturally to the top of the list.
Coexistence is possible. Equivalence is not. Many religious believers, for example, manage to square their faith in a divine creator with the iterative circle of Darwinian evolution. What’s not credible though is a like-for-like, pick-and-mix approach to agile and waterfall. Nobody argues for evolution of the flea and creation of the elephant. Because one of these is an account that is based on empiricism, the other on an appeal to authority.
4. Conclusion
It took more than a century for the Catholic Church to overcome its aversion to heliocentrism. Meanwhile scientists in the Protestant world continued to circulate and build on Galileo’s findings. Remember Isaac Newton: “If I have seen further, it is by standing on the shoulders of giants.” The last books by Copernicus and Galileo were finally removed from the Church’s banned list in 1835.
If the last few years of domestic and international affairs have taught us anything, it should be that the arrow of progress can go backwards as well as forwards. Rightness and rationality can easily lose out to conflicting interests. If we believe there’s a better way, then it’s down to every one of us to model that better way, in how we work, and how we talk about our work. We can do this by:
working out loud to make our collaboration visible and legible
collecting and sharing evidence of self-organisation in action
resisting mumbo jumbo with simple, factual accounts of how we get stuff done
accepting coexistence with other theories but never false equivalence.
In 1992, Pope John Paul II expressed regret for how the Galileo affair was handled. But plans to put a statue of the astronomer in the grounds of the Vatican proven controversial, and were scrapped in 2009.
On the evening of Sunday 28 December 1879, a newly built bridge over the River Tay collapsed as a train passed over it in a storm. All 70 passengers perished. William Topaz McGonagall commemorated the disaster in possibly the most comical poem ever earnestly composed. And ironwork recovered from the river estuary was sent for testing on an extraordinary machine made in Leeds.
Leeds made many machines – machines for spinning and weaving, machines for moving and hauling, machines for making other machines. This one, however, was made for learning. Learning the way a toddler does. Learning by breaking things.
Meet its creator, David Kirkaldy. In the 1861 Census we find him in Glasgow where he gave his occupation as “mechanical engineer and artist.” Are there any artists in the house? Any engineers? Anyone who is both an engineer and an artist?
For 18 years Kirkaldy rose through the ranks of Napier’s engineering works, where his specialism was testing. He tested the stuff used in ships and high-pressure boilers, big bits of metal. You would not wish to be near them when they failed. He learned a lot about these materials,and how they stood up under massive stresses and strains.
Finally he left his job to construct a patented machine of his own design – the Universal Testing Machine.
The machine is massive – 14.5 metres long, 116 tons, capable of testing columns and girders from buildings and bridges. It can pull, thrust, bend, twist, shear, punch and bulge iron beams to breaking point. And critically, it records just how much hydraulic pressure each takes before the point of failure.
David Kirkaldy signed a deal with Greenwood and Batley of Leeds, to make the machine at their Albion Foundry in Armley. He was not an easy customer. He spent 272 days here to supervise every stage of the construction personally.
Progress was slow and Kirkakdy lost patience. He was paying for time and materials out of his own pocket. Eventually he had the unfinished machine sent by rail to London, where it was installed on reinforced foundations a block in from the south bank of the Thames on Southwark Street.
The machine was the centrepiece of the world’s first independent commercial testing service. It tested materials for the new Blackfriars Bridge, for steamships from Germany, and for guns from Belgium.
After the Tay Bridge disaster, David Kirkaldy tested iron rods and columns to pinpoint where they had failed so that no engineer need make the same mistake again.
Above the door of his Testing and Experimenting Works, he had his motto carved in stone: Facts Not Opinions. Any data geeks here tonight? 99 Southwark Street should be a site of pilgrimage for you.
He displayed the broken materials on the upper levels of the building, in what became known as the Museum of Fractures. By the 1920s the collection was so heavy that it threatened to fall through the floors and was gradually sold off for scrap.
The machine and the business passed to his son, his son’s widow and eventually his grandson. Three generations and two world wars. Come the 1950s they were testing wreckage from a crashed Comet jet airliner and parts for the Festival of Britain Skylon.
And how’s this for showing the courage of your convictions? In 99 years, the Kirkaldys never incorporated as a limited company. As sole proprietors, they retained unlimited, personal liability if they, or their workers, were ever found to be negligent.
They finally sold to a larger testing company, and the works closed for business in 1974. But the story of the machine made in Leeds goes on. It became the first machine ever to be listed as integral part of the building in which it stood.
Now volunteers run the works as the Kirkaldy Testing Museum. One Sunday a month they will bend, stretch and snap stuff for your entertainment and edification. This coming weekend is one of those Sundays. You should go.
It’s a beautiful, atmospheric museum still dominated by the spirit of David Kirkaldy and the smell of Victorian engineering. I urge you to visit soon because commercial pressures mean that the museum’s future is uncertain.
I really hope it survives because there is no better place to learn the importance of failure than the Kirkaldy Testing Museum.
Andrew Thompson made this lovely video of artist James Capper’s work in progress (i.e. breaking) at the museum. Thanks for permission to show clips of the video during my talk. You can watch the director’s cut here:
Way back in June, as part of Andrew Wilson’s wonderful HannaH Festival, a group of citizens fanned out from Wharf Street Chambers into the summer drizzle clutching maps to four quarters of our city. We briefed participants to look for evidence of Leeds’ past, present and future. On returning to base we shared what everyone had found as photos and sticky notes spread out in a giant timeline on the wall.
As organiser, I committed to take the collective findings and weave them together into some kind of essay, as part of the Stories in their place series that emerges sporadically from this blog. Now it is winter, nearly six months to the day since our walk, and all I have are these damned PostIts. The promised essay will follow, with grand sweeping themes. But not yet.
So by way of a down payment I offer you the raw notes, transcribed from the PostIts and ordered roughly as we stuck them on the wall at Wharf Street.
Like a medieval bestiary, ontography can take the form of a compendium, a record of things juxtaposed to demonstrate their overlap and imply interaction through collocation. The simplest approach to such recording is the list, a group of items loosely joined not by logic or power or use but by the gentle knot of the comma. Ontography is an aesthetic set theory, in which a particular configuration is celebrated merely on the basis of its existence. — Ian Bogost,Alien Phenomenology, or What It’s Like to Be a Thing
Here is the list, a found Leeds litany. Make of it what you will.
East Bar stone outside the Minster
Kirkgate oldest street in Leeds
Failing since Briggate was built
Black Prince statue – political message
Public art – Victorian and Current
First White Cloth Hall
Railway through the end of the 2nd White Cloth Hall
Hunslet industrial history
Victorian attention to detail
Doors big for big cargo
Foundation of Leeds United
Bricked up windows and doors
Leeds brick
Bricks made locally
Old Dock
Printworks
1990s riverside development
Back alleys
Narrow lanes
Clarence Dock
The Armouries
A long way from anywhere
Failed shopping centre
How many people actually live here
Crown Hotel and blue building
Development Corporation
De-industrialisation
Shiny buildings with social problems
Hotel with unexpected consequences
Market – Traditional shopping vs Trinity
A city of shopping
Poundland, Poundworld, Poundstretcher
Pile of bricks that was Tetley’s
Tetley’s now a car park
Green spaces
Parasitic balconies in the canal
Stagnant lagoon
Seedy places of innovation
Modern sheds in compounds
Locks on Millenium Bridge
Asda grocery collection point
Plans for a park
Digital agency in an old industrial building
The new college
Salem Church of big data
Cheap spaces – Berlinification
Bins and recycling
Hipster urban regeneration
Corn Exchange and building next door – tiling
Retro – what is old
Trinity Church – arts centre
Basinghall Street – service street
Thanks to all the walkshoppers, whose names can be found on the Eventbrite page.
First came the loss of the purpose for which it was built in the depths of 1930s depression – a human-scale head office for a family firm. The directors’ boardroom was relegated to an outpost of the Carlsberg empire. Lutheran rectitude became the order of the day in the by-all-accounts once riotous in-house bar.
In time the booze stopped flowing altogether. They closed the brewery and levelled the surrounding buildings, which had cosseted the headquarters from the elements and perfumed it with their distinctive whiff. Whether you loved or loathed it, South Leeds will never smell the same again.
Standing alone, lacking a flashy boom-time facade, the headquarters building was denied heritage status by English Heritage on myopic grounds, apparently based only on photographs:
“Technological innovation and machinery: it has no special interest in terms of technological innovation or machinery.
Wider industrial context, regional factors and an integrated site: these are linked and can be dealt with together. While the brewing industry was of importance in Yorkshire, and Tetley’s a major brewer, the region was not pre-eminent nationally. More significantly, the headquarters building is a small part of a much larger complex, and one that has already been judged not to be of special interest in a national context and not recommended for designation. In terms of industrial process, those parts of the site that were involved in the physical brewing would potentially have been of greater interest than the offices.
Architectural interest: the building is, as the applicants suggest, solid 1930s. The same architects were responsible for some of the buildings on the north side of Eastgate in Leeds, and there are similarities in both materials and style. The Eastgate buildings were based on designs earlier drawn up by Sir Reginald Blomfield and were already rather old-fashioned by the time they were executed. The surviving original internal features are attractive but not unusual, with the possible exception of the lift which has good contemporary styling including sun-burst motif decoration.”
Thus did the protectors of our heritage abandon a Leeds landmark, distinctive rooftop lettering and all. They left its fate to the whim of the self-same cold-blooded multi-national executives who had just ended 189 years of mass-scale brewing in our city. They might as well have ground every last brick to dust for a few more £3 a day parking bays.
But then it turned out those Danes had a soft side. They had been here before, as it were, with Carlsberg’s own factory turned cultural quarter on the edge of Copenhagen. Tetley’s headquarters had the fortune to fall into the hands of the persuasive, entrepreneurial artists who created and ran Project Space Leeds. Doubly lucky, this happened just as the impetus ran out on pointless, statement regeneration, new-build modernism. The artists could see things the bean counters and bureaucrats had missed.
That this building still stands, with much of its relatively understated interior intact, is testament to the place’s quiet strength of character, born of a solid sense of purpose and multi-generational commitment to the business. Despite all the indignities, it demanded a future as well as a past. That future begins today as The Tetley.
The Tetley. #thetetley. Roll that around for a bit and savour the de rigeur hashtag. For the first time in its four score years this place bears the mark of a lone survivor: its own definite article.
PSL and their architects have taken advantage of the site’s unlisted status to insert a massive new wall down the middle of the building. But they have also done the hard and unglamorous work required to open up the internal stairwell and the lift that even English Heritage had to grudgingly admit showed some merit. They have cleaned the place up, but not too much.
At a bloggers’ preview last week I was heartened to hear director Pippa Hale talk about the way artists would be encouraged to engage with all the building’s rich heritage. The Joshua Tetley Association of former staff have been consulted and involved. Items left behind by the departing workforce will be incorporated into works of art. Among the most striking of these, giant letters from a lost rooftop lie scattered across a panelled former office.
There will be interventions outside The Tetley too. Mass industrialisation rendered the edges of many English cities impermeable. Gigantic works and goods yards cut off ancient rights of way. They enclosed the pre-industrial public realm and made new secret spaces that were only open to employees, and the occasional cheeky interloper. We post-industrials have a chance to reclaim that commons. The old Hunslet Lane – severed for years by Tetley’s security barriers – will re-open to pedestrians, with a little pocket of grass and promises of a bigger South Leeds park to come.
All of which will soon go to show just how wrong-headed it has been to evaluate industrial heritage like The Tetley in terms of machinery, manufacturing and stylistic merit. Like the chain of pubs administered from its offices, The Tetley was always a social place. I can’t wait to see those social qualities revived by the PSL crew and the artists they commission to work there.
As a child I hated Cubs. All that running around and shouting, the church parades, and camping on a damp field at the edge of Danbury Common.
But in a twist of fate I find myself parent to three boys far more enthusiastic than I ever was; my oldest recently got a badge marking seven years – more than half his lifetime – as a Beaver, Cub or Scout.
That’s seven years of walking him to and from the weekly meetings in the school hall, driving to the scout hut down dark country lanes, dropping off and picking up at obscure Dales campsites that satnav passed by. If the youngest one follows in his muddy footsteps I’ll be doing the same for the next seven years as well.
I remain both surprised and grateful that there are grown-ups who volunteer to take my children camping so I don’t have to.
And just recently I’ve come to wonder at the infrastructure that has grown up around the scouting movement in the 106 years since Robert Baden-Powell ran his first experimental camp at Brownsea Island, Dorset.
Within an hour’s drive of our home there are dozens of scout sites tucked away in valleys, down farm tracks, one on an unpromising gap between a canal and a railway line. The Wakefield District even has its own canal boat.
Then there’s the knowledge and social capital. My boys are fourth-generation scouts – at least four of their eight great-grandparents were active in the movement. Yet their campfires, penknives, funny handshake and woggles would be instantly recognisable to scouts who bob-a-jobbed in last Great Depression.
I like to think that our digital culture will develop like this.
When I reflect on its future, I’m not that interested in whether we’ll experience life through screens, or glasses or holograms or deep brain implants, or whatever. The scout hut now has flushing toilets, not a hole in the ground, but the boys would still pee against a tree if you let them.
What matters to me as a second-generation geek is the culture and shared set of values that emerges in a movement over multiple lifetimes.
I relish the thought of heritage servers and listed fibre optic cables.
How brilliant would it feel to comment on a 50-year-old Basecamp, or push to a 100-year-old Github repository?
Imagine watching the accelerated sights of a webcam that has lain forgotten on someone’s window sill for a century or more. Or sifting through an heirloom dataset.
How will the do-ocracies that power hackspaces and open source projects manage the passing of batons from generation to generation?
Will the elders entreat sceptical youths to eschew the home comforts of AI-generated code for the delights of hand-whittled trinkets in Python?
In 2093, will our great-grandchildren gather to mark 100 years since the first experimental website was put up by Tim Berners-Lee (like Baden-Powell a knight of Britain’s exclusive Order of Merit)? What greetings will they use? What songs will sing?
And how will the network bear the scars of countries that have come to blows, made peace and repaired the damage, as have many of the nations in the worldwide community of scouts?
I picture a world much more complex than ours, more resilient too, yet in some ways instantly recognisable.
The example of scouting makes me optimistic about the decades to come – not because of the things we’ll invent between now and then, but because of the experiences we’ll share; because the future will have more history behind it.
