1. What inspired me this week? My former colleague Andy Callow published reflections on his first 6 months as Chief Digital Information Officer at Kettering General Hospital NHS Foundation Trust. I'm missing Andy's wise reflections at NHS Digital, but it's great to know he's more-than-surviving at KGH. NHS X CEO Matthew Gould joined us at … Continue reading Weeknote: 7 to 11 October 2019 →

1. What inspired me this week? Seeing Rochelle and Tero settling into their new NHS Digital roles as head of user research and head of design respectively, and - bonus! - the news that Simon is moving over from PHE to NHS X in a head of design role there. Being part of a panel … Continue reading Weeknote: 30 September to 4 October 2019 →

Another two week batch of notes, having missed last week's due to various pressing deadlines. I hope not to make a habit of this. The downside of fortnightnotes is that 16 September feels like an eternity ago. On the upside, I'm reminded just how many good things have happened since I last hit the "publish" … Continue reading Weeknotes: 16 to 27 September 2019 →

A bumper double edition of weeknotes, having skipped last week's to work on my NHS Leadership Academy Bevan Programme "element 2" draft. Also, this happened... This new role in our Product Development directorate lets me work across a wider range of NHS Digital products and services, and build a small central design and user-research function … Continue reading Weeknotes: 2 to 13 September 2019 →

A short week because of the Bank Holiday, which I spent packing up our kitchen ready for a builder to rip it apart first thing on Tuesday morning. Also something on Friday afternoon that I will cover in next week's note. 1. How did I make expectations clear? I started planning a planning process for … Continue reading Weeknote: 27 to 30 August 2019 →

Back to weeknoting after a break including a 2-week family holiday in Finland and St Petersburg. 1. What leadership teamwork did I see? Going away for two weeks at a critical time in our organisation change process has helped me appreciate the awesome people I work with even more. In particular, Eva and Richard dealt … Continue reading Weeknote: 19 to 23 August 2019 →

"The rights are there to help ensure that staff: have a good working environment with flexible working opportunities, consistent with the needs of patients and with the way that people live their lives have a fair pay and contract framework can be involved and represented in the workplace have healthy and safe working conditions and … Continue reading Weeknote: 22 to 26 July 2019 →