Around the start of 2010, I concluded that the next part of my career lay outside the telecoms operator Orange. My decade there had taught me loads. I got a ringside seat for the rise of the smartphones. I learned how to design for service at scale, and saw how technologies are socially constructed by … Continue reading The twenty tens: my lucky decade
More serene: Two and a half years into my work at NHS Digital – part 3
In part 1 of this update, I looked at what's changed for me at work over the past 6 months. In part 2, I shared what I've learned through my participation in the NHS Leadership Academy's Nye Bevan Programme. To round off these reflections, I'm thinking about what's next, with a nod back to the … Continue reading More serene: Two and a half years into my work at NHS Digital – part 3
Things I have learned: Two and a half years into my work at NHS Digital – part 2
In part 1 of this update, I talked about some of the things that have changed for me at work over the past six months. Much of that is down to the challenge, support and learning I’ve experienced on the NHS Leadership Academy’s Nye Bevan Programme. The programme is designed to: ”develop the skills, knowledge, … Continue reading Things I have learned: Two and a half years into my work at NHS Digital – part 2
Levelling up: Two and a half years into my work at NHS Digital – part 1
I’m starting to write this on a sleepy Friday evening train back to Leeds, two and a half years and one day since I started at NHS Digital. I won’t publish it for a week or so now, out of deference to the pre-election period. This morning at Leeds Station I popped my postal vote … Continue reading Levelling up: Two and a half years into my work at NHS Digital – part 1
Weeknote: 28 October to 1 November 2019
1. What inspired me this week? All the likes and retweets for our user-centred design graduate scheme - open for applications until 30 November! Getting along to the weekly design huddle for the first time in a while. Sam's spooky Hallowe'en presentation of a challenging piece of work was excellent. Meeting former GDS Academy colleagues, … Continue reading Weeknote: 28 October to 1 November 2019
Weeknotes: 14 to 25 October 2019
A 2-week batch of weeknotes, having taken time last week to finish my NHS Leadership Academy Nye Bevan Programme element 2 submission. Things at work have been changing fast during the weeks that I've been writing this critically reflective essay, but the whole process has helped me to clarify what I need to focus on, … Continue reading Weeknotes: 14 to 25 October 2019
Weeknote: 7 to 11 October 2019
1. What inspired me this week? My former colleague Andy Callow published reflections on his first 6 months as Chief Digital Information Officer at Kettering General Hospital NHS Foundation Trust. I'm missing Andy's wise reflections at NHS Digital, but it's great to know he's more-than-surviving at KGH. NHS X CEO Matthew Gould joined us at … Continue reading Weeknote: 7 to 11 October 2019
