What did I enjoy? Getting back to some digital urgent and emergency care work after a few weeks mainly focused on our product directorate operating model. On Tuesday, I got out of the office to to learn about innovation at North West Ambulance Service. I'm always impressed by the NWAS digital team's test and learn … Continue reading Weeknote: 21 to 25 November 2022 →

What was hard? A full-on week as we had an important internally driven deadline on our operating model in the new NHS England. There was a lot of work to gather information, collate it, and present it in a way that is meaningful for colleagues who know little about what our teams do. This has … Continue reading Weeknote: 14 to 18 November 2022 →

What did I enjoy? Helen, Lara, and I presented to an advisory group of NHS England and NHS Digital exec and non-exec directors about the shift we're making to a product mindset across our new organisation. We had a good discussion and an encouraging response. It's always helpful to hear how our most senior decision-makers … Continue reading Weeknote: 7 to 11 November 2022 →

What did I enjoy? Returning to work on Thursday to see the progress that colleagues had made while I was away. It's a somewhat guilty pleasure because I know it was a tough five-day week for many people, so I tried not to be too smug about swanning in with only two days to go. … Continue reading Weeknote: 3 to 4 November 2022 →

What did I enjoy? This week did seem like a week of breakthroughs in our work on the creation of the new NHS England. The context remains challenging, but amid this there are signs that digital professionals are being taken seriously and given the chance to change ways of working to the benefit of the … Continue reading Weeknote: 24 to 28 October 2022 →

Catching up on "weeknotes" after a few weeks that were a bit of a blur... I was asked to lead design work on a part of our organisations' merger plans A family member was involved in a car accident (they're making a good recovery; the car was a write-off) I enjoyed a day at the … Continue reading Monthnote: 26 September to 21 October 2022 →

What did I enjoy? I'm enjoying seeing the long-awaited work on urgent and emergency care (UEC) strategy coming together. It's taken a long time to get to this point, and I'm especially proud that my team's input is threaded through the whole document, not confined to the "digital enablers" section. Some work we were already … Continue reading Weeknote: 20 to 23 September 2022 →

I just returned to a half-finished note from the week before the August bank holiday and published that pretty much as I found it, leaving 3 more weeks to catch up on. The main reason for my weeknoting hiatus was that I've been busy every weekend - visiting in-laws in London, taking my son back … Continue reading Weeknotes triple edition: 30 August to 16 September 2022 →

Published belatedly having rested in my draft blog posts folder How did I make expectations clear? I led a drop-in call for people in the digital urgent and emergency care (UEC) teams that I'm bringing together ahead of the formal NHS England and NHS Digital merger. There’s a lot going on for these teams at … Continue reading Weeknote: 22 to 26 August 2022 →

What did I enjoy? As ever, meeting with ambulance digital leaders. Joining this group helps me understand what's important in the digital, data, and technology world for the regional services that our national NHS teams are here to support. On Tuesday, I chaired a steering group for the projects in our transformation programme. Colleagues gave … Continue reading Weeknote: 15 to 19 August 2022 →

Back to work after a week-long holiday in the south of France. We discovered some of the fascinating history of Avignon, and I made a small dent in my backlog of books on my e-reader. I especially enjoyed: James Bridle, 'Ways of Being: Beyond Human Intelligence' Gill Kernick, 'Catastrophe and Systemic Change: Learning from the … Continue reading Weeknote: 8 to 12 August 2022 →

I took a week's holiday last week, visiting Venice and surrounding towns. Quite a lot happened while I was away, and I am grateful to my deputy, Jacqui, and other colleagues who handled it all without drama. Getting off the plane at Manchester Airport, I was hit by an unexpected wall of warm air: the … Continue reading Weeknote: 18 to 22 July 2022 →

What did I enjoy? Meeting people, some face-to-face for the first time, out for drinks to mark an NHS England colleague's retirement. There's a close-knit team around urgent care in the NHS national organisations. They've worked together for many years, and supported each other through the toughest of times both professionally and personally, but they're … Continue reading Weeknote: 27 June to 1 July 2022 →

What did I enjoy? A busy week, but a good one, in which I could see a number of things coming together. Barbara and Brin talked me through their plans for the digital enablers work in the Urgent and Emergency Care (UEC) Strategy, and we had a good meeting with primary care colleagues as part … Continue reading Weeknote: 20 to 24 June 2022 →