A day in Helsinki with my wife and three lively sons included a visit to the Design Museum. We enjoyed the permanent exhibition on the ground floor. It raised questions about what is designed and how. Also, what belongs in a design museum: Aalvar Aalto, kitchenware, ceramics, chairs, lots more chairs, and - being in … Continue reading The Best Thing in the Helsinki Design Museum
There are lots of reasons to come along to Leeds Service Design Thinks on Tuesday 14 September. So many that it's hard to know where to start. I could begin with the chance to meet and chat with some of the smart and passionate service designers who made it to our first Service Design Drinks … Continue reading Service Design Leeds, from Drinks to Thinks
I think there's a coherent narrative to be woven between all of the following, but for now, I offer them to you as a puzzle of jumbled bullet points. Fuller posts on some of them may follow. 1. It's been a few weeks since my colleagues and I at Orange moved offices from Holbeck to … Continue reading Around the city, joining the dots
Over the last few days I've had a chance to reflect on the relationship between the mobile web and service design. The more I think about it, the more I'm convinced that the two are tied together, in a way that was not the case with either the PC-based web or pre-internet mobile services. Why? Well … Continue reading A tale of attention and abundance: Why service design matters on the new mobile web
Businesses and organisations the world over are seizing the chance to re-imagine the way we do everyday things, to make them more accessible, enjoyable and productive for everyone. The tools and techniques they're using vary widely, but some of the best fall under the umbrella of service design, and its flashier cousin design thinking. This growing … Continue reading Announcing the first Service Design Drinks in Leeds
More than 150 years ago John Ruskin imagined the experience of flight. Now, thanks to Iceland's Eyjafjallajökull volcano, we can begin to imagine the possibilities without it. Robert Paterson provocatively suggests in Volcano & Air Travel - A Black Swan? What might happen: At the moment we are all treating this event as a temporary inconvenience. But … Continue reading If the dust doesn’t settle: Gin, Jetplanes and Transitive Surplus
On a day without a plane in the sky over Europe it seems appropriate to recall this breathtaking leap of imagination by John Ruskin, a full 50 years before the Wright brothers' first powered flight (my italicisation): "The charts of the world which have been drawn up by modern science have thrown into a narrow … Continue reading Grounded, Ruskin takes to the skies over Europe
This is a photo of the screen of a computer, displaying a webcam that's trained on a plinth. Not just any plinth, The Plinth. On the webcam is a whiteboard that carries a message, a message that's saying hello to my sons. They were very impressed. Lorinda (who I've never met) wrote the message. Lorinda … Continue reading One & Other in a roundabout way
In my ramble through the possibilities of Mobile Gothic, Ruskin's fifth quality of Gothic - Rigidity or Obstinacy - was the hardest to express. It may not be all of Christopher Alexander's qwan, but it's certainly an important part of it. At the time I wrote: "The articulation of the parts of the mobile user experience … Continue reading The Hyperjoy of Hypertext
Ten years ago this month the Sunday Times published an article by Douglas Adams called "How to Stop Worrying and Learn to Love the Internet". You can read it here. Some starting observations: It's a tragedy that Adams died, aged 49, in 2001, depriving us of more great literature in the vein of the Hitchhiker’s Guide, … Continue reading Ten years on, can we stop worrying now?
I've always found it strange that Eric S. Raymond chose the cathedral as his metaphor for closed development in free software, because the construction of our great medieval cathedrals must have been a very open process. Passing peasants were doubtless discouraged from picking up a chisel to hack at the nearest stone, but Gothic buildings … Continue reading Mobile Gothic: a flight of fancy
A couple of months ago I got myself a pocket projector to attach to my mobile phone and laptop. Partly, I wanted to know what happens to the mobile user interface when you blow it up to a metre across. Partly, it seemed like a fun thing to have, just to have it. I discovered … Continue reading Adventures with a pocket projector
In December I blogged about the perilous state of Leeds' Temple Works. Neglected for several years, this Grade I-listed building had suffered a partial collapse, blocking the road outside with shattered masonry and opening up a gaping hole in the roof where sheep once grazed on a covering of grass. Six months on, I'm pleased to report … Continue reading Temple Works 3.0 Alpha
In a single Noisy Decent Graphics post, Ben Terrett effortlessly segues between my two preoccupations of the moment - agonised middle-class parenting, and the superiority of mobile web over fixed. How could I resist? "City kids are not like country kids", he notes, "... the space available to play is smaller... so they learn to play smaller." … Continue reading Play Small: why mobile challenges designers to make a better web
What a stroke of genius to commission Scott McCloud to tell the story of Google's new web browser, Chrome, in comic form. McCloud's own books have communicated his enthusiasm for the past, present and future of comics themselves. Now his fluid, conversational style perfectly captures the diverse passions of project team members - passions that … Continue reading Brushed chrome – the story of Google’s browser in comic book form
Matt Edgar writes here 