The promise of understanding – a talk at Interact 2018

Video of the talk... https://youtu.be/kMCyNztqj2s Opening video: Abridged version of Your very good health, Public info film (NHS) 1948 I wanted you to see that film - 70 years old this year - because its promise, of universal healthcare, free at the point of need, is as relevant today as in 1948. But much has changed in … Continue reading The promise of understanding – a talk at Interact 2018

5 July 1948: A chance and a challenge

Earlier this year I set out to understand more about the history of the National Health Service. As well as reading some books recommended by colleagues, I've picked up a few original 1948 documents from online auctions. Some archaic language aside, they're as fresh and relevant today as they were 70 years ago. Exhibit 1: … Continue reading 5 July 1948: A chance and a challenge

Anyone can use it: some NHS history links and reading

Service design in the public sector is, as Lou says, 10% innovation and 90% archaeology, and never more so than when working in a great national institution in its 70th year. Realising I needed to learn more about the history of our National Health Service, I asked the Twitter crowd where to start. Here's what … Continue reading Anyone can use it: some NHS history links and reading