Annual Report Number One

Exactly 365 days ago I set out on my independent consulting adventure, complete with the de rigueur intent to document my progress in weeknotes. Week one was an intense blur of 5am flights, meetings and bratwurst; it went un-noted. Weeks two and three likewise. For a while, I told myself there’d be “monthnotes” instead. By … Continue reading Annual Report Number One

At Future Everything: nobody likes a smart arse, even when it’s a city

“Happy families are all alike; every unhappy family is unhappy in its own way.” - Leo Tolstoy, Anna Karenina, opening line Why did Glasgow win the right to host the Technology Strategy Board’s £24 million Future Cities Demonstrator? Project Leader Scott Cain reels off a set of doom-laden statistics: a looming crisis in affordable warmth; … Continue reading At Future Everything: nobody likes a smart arse, even when it’s a city

Thinking about a service model: associate, participate and iterate

I recently had the privilege to front a pitch for a combined piece of service design and web development work that has helped sharpen my thinking about the way this stuff can be structured to make a difference. The prospective client was a small, local, public sector organisation with a limited budget. We offered them … Continue reading Thinking about a service model: associate, participate and iterate

Room to grow^ – 48 hours of the Global Service Jam

SD Leeds co-organiser Kathryn Grace and I were joined by 15 jammers in Leeds as part of the biggest ever Global Service Jam, taking place simultaneously in more than 120 cities around the world. Thanks to Simon Zimmerman of Hebe Media, Leeds Council's Leeds Inspired programme and James and Laura of Duke Studios for making it an absolute pleasure. The … Continue reading Room to grow^ – 48 hours of the Global Service Jam

After BBC Connected Studio – gazing through a moving window

Regular readers will know that I have a slow hunch about the value of stories in the place where they happened. So when I saw the brief for the latest BBC Connected Studio, focused on Knowledge and Learning, I packed my personal hobbyhorse and jumped on the train to Salford. It was an ace day. … Continue reading After BBC Connected Studio – gazing through a moving window

The risk-takers, the doers, the makers of things

I once worked in a Parisian office where the walls were emblazoned with encouraging slogans in English, "share ideas!" "create!" "go!" But my favourite was always the half metre-high vinyl entreaty to: "do it simple!" In my more cynical moments I would claim this word art spoke volumes about the culture of multi-national business, more … Continue reading The risk-takers, the doers, the makers of things

Data is neither oil nor currency. It’s much more serious than that

A post rescued from my draft folder... An invitation to speculate on "data as a currency" at the Leeds Digital Conference forced me to crystalise a long-held unease with metaphors that cast data as any kind of commodity or medium of exchange. It has become commonplace, even among people I trust and respect, to say things … Continue reading Data is neither oil nor currency. It’s much more serious than that

dConstruct threads: Arrogance, uncertainty and the interconnectedness of (nearly) all things

The web is 21, says Ben Hammersley, it can now legally drink in America. And yet, as it strides out into young adulthood, it has much to learn. At dConstruct we hear some of those lessons - ones about humility, unpredictability and the self-appointed tech community's responsibilities to the rest of humankind. I agree with … Continue reading dConstruct threads: Arrogance, uncertainty and the interconnectedness of (nearly) all things

Apple’s real innovation: a gesture made with two fingers

Douglas Rushkoff nails my unease at the patenting of gestures, a critical front in the commercial war being waged through intellectual property. At stake is how far governments should grant monopoly rights over something that belongs to all of us: our shared language of words and gestures. US Patent #7,812,826, though limited and not at stake … Continue reading Apple’s real innovation: a gesture made with two fingers

#walkshopping (winter edition)

We made a walkshop! At sunset on Tuesday, undeterred by George Osborne, high winds and torrential rain, 17 of Yorkshire's finest designers, technologists and geographers gathered to walk and talk, to see Leeds in a new light. The inspiration came from Adam Greenfield and Nurri Kim’s booklet “Systems/Layers”: “A walkshop is a new kind of … Continue reading #walkshopping (winter edition)

Down with Façadism: a provocation for Culture Hack North

I was honoured to be asked to do a short talk on the opening afternoon of the brilliant Culture Hack North event in Leeds this weekend. For one thing, it was a chance to appear alongside Rachel Coldicutt's dream team of Rohan Gunatillake, Natasha Carolan, Lucy Bannister, Helen Harrop, Frankie Roberto and Greg Povey. Also, … Continue reading Down with Façadism: a provocation for Culture Hack North

At dConstruct, the real world is calling. It wants its designers back

Kelly Goto stands on the stage at Brighton's Dome, head down, staring at her palm, a perfect mimic of the modern smartphone user, and issues a simple challenge to the dConstruct audience: "Help people to stay upright." This is the pivotal moment at which digital design finds itself. After decades training people to gaze into … Continue reading At dConstruct, the real world is calling. It wants its designers back

The Dissolution of the Factories, or Lines Composed a Few Days After Laptops and Looms

In the corner of an attic room in one of Britain's oldest factories a small group are engaged in the assembly of a Makerbot Thing-O-Matic. They - it - all of us - are there for Laptops and Looms, a gathering of people whose crafts cross the warp of the digital networked world with the … Continue reading The Dissolution of the Factories, or Lines Composed a Few Days After Laptops and Looms

Now is the time for all good men to come to the aid of the party

I have been using the word "machine" in this connection, because it was the only name by which it was designated at that time. The adoption of a suitable name, however, was being discussed at this time by Mr. Sholes and his associates. "Printing machine" was first suggested, but the name did not meet with … Continue reading Now is the time for all good men to come to the aid of the party