The SRO in the observation room: why 2 hours every 6 weeks is a must for every senior leader

As a product manager in the late 1990s, I had the good fortune to work in a multidisciplinary team with pioneers in two nascent roles. The first was someone we would now call a data scientist, a biologist who – years before Google Analytics was a thing – married statistics learned studying fish populations with … Continue reading The SRO in the observation room: why 2 hours every 6 weeks is a must for every senior leader →

Levelling up: Two and a half years into my work at NHS Digital – part 1

I’m starting to write this on a sleepy Friday evening train back to Leeds, two and a half years and one day since I started at NHS Digital. I won’t publish it for a week or so now, out of deference to the pre-election period. This morning at Leeds Station I popped my postal vote … Continue reading Levelling up: Two and a half years into my work at NHS Digital – part 1 →

Real work only begins when we break out of our bubble

"Boy in the bubble" David Vetter passed his life in a sterile enclosure breathing purified air and touched only with plastic gloves. While his parents and doctors attempted to make his life as normal as possible, they lived in fear of the tiniest exposure to common impurities and infections. He died aged 12 in 1984, after a bone marrow transplant given in … Continue reading Real work only begins when we break out of our bubble →