A delightful letter to today's Guardian contradicts the fashionable received wisdom of modernist architects as purists riding roughshod over the interests of users. Defending Berthold Lubetkin's 1934 Penguin Pool at London Zoo, his daughter Sacha writes: I was astonished to read that "nobody thought to ask the penguins" about the design. My father steeped himself … Continue reading On User-Centred Design and the Wrong Kind of Penguin