As a teenager, clearly with too much time on my hands, I wrote to Coca-Cola complaining about a change to the design of their cans. This reply made me see the world's favourite sugar water pusher in a whole new light. "Shelbie Perfect" though, made up name or what?
Tag: customer experience
New year, new thinks
We have three great presenters for the next Service Design Thinks Leeds on Tuesday 1 February 2011. Simon East, of Drivegain, on "Designing a new eco-driving service" Jean Mutton, Student Experience Project Manager, University of Derby, on "Designing the Enrolment experience" Lauren Currie, Snook, Glasgow, (by Skype link) on "How Snook do Service Design in … Continue reading New year, new thinks