What inspired me this week? So much to choose from, but these tweets from James sum it up... https://twitter.com/jiggott/status/1241308962718461952 Our user researchers moving rapidly away from face-to-face research without remotely compromising on the importance of involving users. This has been a real community effort, with lots of hints, tips and tools being shared under the … Continue reading Weeknote: 16 to 22 March 2020 →

1. What inspired me this week? All the likes and retweets for our user-centred design graduate scheme - open for applications until 30 November! Getting along to the weekly design huddle for the first time in a while. Sam's spooky Hallowe'en presentation of a challenging piece of work was excellent. Meeting former GDS Academy colleagues, … Continue reading Weeknote: 28 October to 1 November 2019 →

A 2-week batch of weeknotes, having taken time last week to finish my NHS Leadership Academy Nye Bevan Programme element 2 submission. Things at work have been changing fast during the weeks that I've been writing this critically reflective essay, but the whole process has helped me to clarify what I need to focus on, … Continue reading Weeknotes: 14 to 25 October 2019 →

1. What inspired me this week? My former colleague Andy Callow published reflections on his first 6 months as Chief Digital Information Officer at Kettering General Hospital NHS Foundation Trust. I'm missing Andy's wise reflections at NHS Digital, but it's great to know he's more-than-surviving at KGH. NHS X CEO Matthew Gould joined us at … Continue reading Weeknote: 7 to 11 October 2019 →

1. What inspired me this week? Seeing Rochelle and Tero settling into their new NHS Digital roles as head of user research and head of design respectively, and - bonus! - the news that Simon is moving over from PHE to NHS X in a head of design role there. Being part of a panel … Continue reading Weeknote: 30 September to 4 October 2019 →

Another two week batch of notes, having missed last week's due to various pressing deadlines. I hope not to make a habit of this. The downside of fortnightnotes is that 16 September feels like an eternity ago. On the upside, I'm reminded just how many good things have happened since I last hit the "publish" … Continue reading Weeknotes: 16 to 27 September 2019 →

A bumper double edition of weeknotes, having skipped last week's to work on my NHS Leadership Academy Bevan Programme "element 2" draft. Also, this happened... This new role in our Product Development directorate lets me work across a wider range of NHS Digital products and services, and build a small central design and user-research function … Continue reading Weeknotes: 2 to 13 September 2019 →